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DELIVERY INFORMATION

All delivery charges are subject to change.

Shipping and Handling Guide 
For delivery in the UK, all orders are shipped using Royal Mail Signed For Delivery. We do not deliver to P.O. Boxes. Redelivery of returned orders will incur an additional delivery payment. As all orders have to be signed for, should you not be in, your postman will notify you by leaving a card at your address which should inform you where to collect your parcel from. The parcel will most likely be left at your local Royal Mail sorting office where you have a limited time to pick it up from, before it is returned to us.

Delivery to the UK

Royal Mail Signed For Delivery: £3.99

Delivery Guide

We make every effort to get your order as soon as we can and the lead delivery time is usually 1 – 2 working days.. There is a small chance that an order placed on Friday, Saturday or Sunday may be sent out on Monday. Please note that on some occasions, deliveries may be outside of these times due to unforeseeable circumstances, especially during holiday periods. We will however endevour to get your order out as soon as possible and contact you if there are to be any foreseeable delays.

Orders are processed and delivered on working days only (Monday to Friday, excluding bank holidays). Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.

The Laser Treatment Clinic do not accept any liability whatsoever for delayed delivery caused by any third party. From the time we commence delivery of the products, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to a) exercise your right of cancellation; and b) address any intended cancellation or complaints to the correct place of business.

We do ask that you allow the specified working days stated above for your order to be delivered. If you have not received your parcel in this time, please kindly check with your local Royal Mail sorting office to see if they are holding the parcel for you. Should they not have your parcel, please contact us via our Helpline email and we will be happy to assist you further. Helpline email: skincareshop@thelasertreatmentclinic.com

Please be advised that for security purposes deliveries will require a signature. If a signature waiver is provided, The Laser Treatment Clinic cannot accept responsibility for the theft or loss of items once delivered. Regretfully, we cannot ship to PO Boxes.

Please allow additional time for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options.

Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or misdelivery as a result of incorrect data entry or if the shipping address is different to that of the card holders registered address.

The Laser Treatment Clinic delivers online orders to UK, Ireland & most EU countries/addresses. For orders from other countries please email us for further information: skincareshop@thelasertreatmentclinic.com

International Shipping

Ireland/Europe/International orders may be placed online or by email. If your country is not listed in the online checkout, please email us. International orders shipped via Royal Mail Airsure generally take 7 – 14 days for shipment to arrive, depending on the customs procedures of the destination country. We strictly adhere to all customs and shipping procedures imposed by the destination country. Please check with your country’s customs office for precise charges. We assume no responsibility with respect to any tariffs, duties or other such restrictions and charges imposed and/or enforced by the destination country. If the order is refused, the customer is responsible for both duties incurred at the border of the respective country and shipment back to the UK. All delivery times stated on our website are average and may vary from country to country.

Ireland/Europe shipping £20.00

Rest of the World £25.00

Out of Stock

If your Product is not in stock, you will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK/European Union, 20% VAT is added.

Reaching Us

If you need to reach us in regards to your order, please email us by filling in the form at the bottom of this page.

Order Cancellation 

Orders are usually processed on the same day they are received. Should you wish to cancel your order prior to dispatch you are asked to email us ASAP by filling in the form at the bottom of this page, stating your full name, telephone number, address  and order details (including Order ID) in all communications.

Prizes and Giveaways Delivery Guide

To enter you must be 18 years of age or over at the time of entry. No cash or alternative prizes will be given. Winner will be picked at random from all eligible entries received before the competition closing time. We will contact the winner via Facebook or Twitter. The promotion is no way sponsored, endorsed or administered by, or associated with Facebook.

We will take all reasonable care to deliver to the address given however we will not be liable for non-delivery of Prize’s or Giveaway’s. To ensure guaranteed delivery of your Prize or Giveaway in the UK, when you contact us to discuss delivery details you may also if you wish organise the payment for Royal Mail Special Delivery cost of £5.95 (UK only)

The Prizes and Giveaway delivery charges for Ireland/Europe and Rest of the World are;

Ireland/Europe £20.00

Rest of the World £25.00