www.thelasertreatmentclinic.com is a website (“the Site”) owned and operated by The Laser Treatment Clinic Ltd (“us”, “our” or “we”).
The following constitutes a legal agreement between a buyer (“you”) and us with respect to our website service’s and products, the terms of which are set out below. You must be at least 18 years of age to agree to and enter into this Agreement on your own behalf and to register for use of this Site. By checking the box indicating your acceptance of this Agreement, you represent that (i) you have read, understood and agree to be bound by this Agreement and (ii) you are at least 18 years old, when entering into this Agreement for yourself. Each registration is for a single user only. We do not permit you to share your user name with any other person nor with multiple users on a network. If you do not agree to (or cannot comply with) any of these terms and conditions, do not check the acceptance box and do not attempt to access the Site.
Our Site is established to enable you to choose and purchase products from our Site (“Products) that we offer for sale online. We do not offer any medical advice in relation to your use of the same. If you are concerned about such use you should discuss the matter with your doctor or personal skin care adviser before using any Product.
Accessing our site
Agreement – By accessing this web site you agree to the terms and conditions herein which will take effect on your first use of the website and that it will apply to all persons accessing this website from your computer. You agree that you are obligated to review these terms and conditions on a regular basis for any changes and that you agree to be bound by those changes. Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our Site, or our entire Site, to users who have registered with us.
To support your health and well-being, we closely monitors the official guidance from health authorities, local governments, and the WHO and will work within these guidelines.
The Laser Treatment Clinic has a strong and existing standard on hygiene and sanitation and operating in clean environments using PPE and has been active in preparing to go back to work safely. We have also worked with medical professionals to develop enhanced safety guidelines for the clinic which go well beyond HM Government’s guidelines. Our professionals have undertaken additional certification, pledging to uphold the highest safety and hygiene standards.
Booking a consultation or treatment, making a payment or placing an order with us indicates your acceptance of our terms and conditions, which also include our Covid-19 terms and conditions: You agree you have done your due diligence and are fully satisfied with the Covid-19 safety guidelines and PPE provided at The Laser Treatment Clinic and agree to strictly follow these guidelines as well as the official guidance and isolation guidelines from health authorities, local governments and the WHO whilst at the clinic and at all other times or you will be held fully responsible for placing yourself and others at risk.
The Laser Treatment Clinic will endeavour to ensure that your appointment runs to time at this unprecedented time however should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance as soon as possible. We do not accept liability for delayed or non-delivery of the treatment or appointment. We apologise in advance for any inconvenience caused and thank you for your patience at this time.
Appointments and cancellations
If you are unable to attend your appointment, please contact us immediately. We will need to know that you wish to cancel 48 hours before your appointment is due. Failure to cancel or rearrange before the 48 hours, will result in the loss of the treatment. We hold a strict 48-hour cancellation policy. We require 48 hours clinic working days, notice (current clinic working days are; Monday to Thursday 10am to 8.30pm). Failure to cancel or rearrange before the required 48 hours will result in the loss of the treatment and/or deposit being redeemed. You may also be required to pay for all future treatments in advance.
Payments and refunds
You have 24 hours to cancel the service, beginning the time you make a payment (assuming you have not yet undergone a test patch or a treatment or been given/taken a skin care product, in which case you forfeit your right to cancel). If you have already undergone your test patch or treatment or have received products, then your right to cancel ends on the said day. There will be a flat admin fee of £200 plus any charges occurred from all transaction’s (payment made and refund made i.e., credit card or debit card charges). On the rare occasion you are found unsuitable (for any reason) there will be a flat fee/charge of £200 for the test patch (where applicable this will be deducted from any deposit/payment made). Any products or homecare products that are given or taken out of the clinic, with any treatments already taken will have to be paid for at their full current price and any complimentary free treatments included in the offer will be void (if for any reason the remaining treatments are cancelled). I understand that any deposit or payment made is strictly non-refundable, if I wish to discontinue treatment, whether I have started my treatment course or not. I understand treatments paid for but not completed, will expire exactly 9 months after the date of the last treatment undertaken. Notwithstanding the above if on the rare occasion you are offered a refund as a gesture of goodwill, this will be made on the understanding it is without any recourse and your acceptance of reimbursement on these terms.
Please arrive for your appointment at least 15 minutes in advance so that any necessary paperwork can be completed and you are relaxed and ready for your appointment. Late arrival may result in reduced treatment time or forfeiting of the appointment. The Laser Treatment Clinic will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance as soon as possible.
Prior to your appointment we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.
Treatments expire 12 months after your last attended treatment. When booking a treatment appointment, you must inform us if it has been 6 months or more since your last treatment appointment. We archive medical records after 6 months and therefore you will have to allow up to 4 weeks for the manager to locate your file. We may also ask you to provide proof of purchase/payment made. If you book in for a treatment without informing us of the time lapse you may not be treated until the note’s pointed out above and below, have been completed. Nevertheless if 6 months has lapse since your last treatment you will be asked to fill in a fresh medical history form and if applicable have a new test patch and of course wait the required 24 hours before you may continue with your treatments. We apologise for any convenience this may cause but this is due to health and safety protocols.
Any client who requires treatment and brings a child with them must also be accompanied by another adult to chaperone the child whilst the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being cancelled and loss of the treatment or deposit. No children under the age of 16 years must be left unattended within the clinic at any time.
The first consultation booking is Free of charge. However any further consultations will be chargeable. The fee for the second consultation and any further consultations would be £100 per visit. Consultations may last between 15 and 30 minutes. However if we are unable to treat you, it may last less than 15 minutes. This is at our discretion and decided on a case by case basis due to the differences in the skin. Sometimes clients are refused procedures due to the possibility of marginal or no improvement, or their unrealistic expectations.
All treatment procedures carry some level of risk, and results may vary from person to person and therefore can not be guaranteed. You should be fully aware of and understand the potential risk and side effects of the treatments which are rare and include but are not exclusive of: allergic reactions, skin sensitivity, skin irritation, skin breakout, erythema, redness and hyperpigmentation. In addition the occurrence of such side effects is highly likely in the event of sun exposure, use of unsuitable skin care products, incorrect home-care, poor personal hygiene and/or other possible unknown reasons. You will be advised during the course of the treatments to follow the before and after home-care instructions given. You will understand that despite having a test patch (where required), there is still a possibility that you may have an adverse reaction or side effect from any one of my treatments during the course of the treatments. Therefore, the consultants reserve the right to discontinue treatment at any time if you are found to be unsuitable for treatment at any time, in their professional opinion.
We pride ourselves in delivering outstanding professional customer service to all of our clients. We treat all of our clients with the utmost care, compassion and respect, however there may be times when you have a concern or complaint.
The most effective way to resolve any concern is by letting the Clinic Manager or Practitioner know immediately after the service or treatment that you have received where you will receive further information and aftercare. They will listen to your concern and aim to resolve your complaint efficiently and effectively. If you require assistance with making your complaint we will be pleased to help and support you through the process.
It is best to make your complaint as soon as possible, as memories will be fresher and it will be easier to investigate the facts. You should normally make your complaint within six months of the incident you are concerned about. We may be willing to investigate complaints after this time where there is a realistic opportunity of conducting a fair and effective investigation and if you have a good reason as to why you could not act sooner.
If your complaint is regarding a treatment, you may be asked to attend the clinic for an assessment. Once this has taken place you will receive further information and aftercare and how to proceed in person, by telephone or email. We will always aim to resolve your complaint as soon as we receive it and in person. The complaint will be investigated by the Clinic Manager and in the meantime you will receive an acknowledgment of your complaint within 2 working days of us receiving your formal email. If you are unable to visit us we will offer you advise and aftercare via telephone.
If you have preferred to communicate via email and have sent us a formal complaint the Clinic Manager may contact you first, but provide you with a full written response within 28 working days from the acknowledgment of your complaint.
The Laser Treatment Clinic will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.
It is the client’s responsibility to ensure that he or she provide The Laser Treatment Clinic with all relevant medical details prior to each treatment. The Laser Treatment Clinic will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.
The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, The Laser Treatment Clinic regarding the home-care of a treated area.
Treatment records are the property of The Laser Treatment Clinic. However, you may request a copy of your treatment records and there is a flat administration fee for this of £200 (for each time requested). You/your agent have to provide the request in writing/email and your agent will have to provide proof of your signed consent. Once this has been acknowledged in writing, we should provide a copy of your treatment records usually within 4 weeks. We can provide a copy in the post or via email. The Laser Treatment Clinic will not be liable in any way, if the copies are lost or accessed by others once given/posted/emailed out.
Due to the recent GPDR laws and client privacy concerns and confidentiality we do not take photos as standard any longer and instead encourage clients to take their own before-and-after photo’s especially now with the additional ease of use of personal smart phones.
Skincare product purchases
Unless mentioned otherwise, all the offers of products proposed on the Site are limited to www.thelasertreatmentclinic.com and www.zaheda.com.
Prior to placing an order, the Customer may check the main features of any product or products they wish to order, by consulting the Site.
Our website service permits you to purchase our Products made available to you on this Site. These purchases can be made and are permitted strictly pursuant to the terms and conditions set out below. Purchase offers, including special promotions, are valid for as long as they are visible on the Site. Please note that all special offers are subject to stock availability.
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that we have accepted your order together with an invoice.
Your purchase order cannot be accepted until payment in full for the Products ordered has been received by us at which time a legally binding agreement on the terms set out herein will become effective.
You may purchase products on the Site only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale and you accept our General Terms and Conditions of Sale. WE RESERVE THE RIGHT TO REFUSE ORDERS FOR ANY REASON WITHOUT EXPLANATION.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not for any reason, authorise payment to us, whether in advance or subsequent to a payment, or alerts us to a ‘warning that this transaction has been identified as potentially high risk’, we will not be liable for any delay or non-delivery.
All purchases are subject to bank authorisation prior to processing. Only authorised purchases may be processed and delivered. We may at our discretion on occasions ask you to pay by bank transfer. In which case we will refund any card payments that may have been put through, FOR ANY REASON WITHOUT EXPLANATION. And we will not be liable for any delay even in instances where Next Day Special Delivery had been arranged or paid for.
Skincare products prices and payments
The price to be paid by you for any Products will be as quoted on our Site except in cases of obvious error.
Our prices include VAT but not P&P.
Any special request delivery, or deliveries outside of the UK will be added to the total amount due before completion of your order and as set out in our Delivery Information. If is your responsibility to also pay any import cost occurred.
Skincare product availability & delivery
We will endeavour to deliver your order within a reasonable delivery period, unless there are exceptional circumstances or stock issues.
We do not accept liability for delayed or non-delivery of products. It is your responsibility to ensure you provide the full address and a trusted and secure delivery address, or if you provide an alternative address or instructions, including a note to leave parcel in a different secure or non-secure place, this is at your accountability and liability. We do not accept liability for any items that are lost in transit where we can provide proof of postage and proof of delivery signed for at an address you have provided. We do not accept any liability whatsoever for delayed delivery caused by any third parties.
Upon delivery of the Products to you, we will also provide you with sufficient details to enable you to a) exercise your right of cancellation; and b) address any intended cancellation or complaints to the correct place.
Royal Mail – Delivery times are seeing slight delays. Please bear with us at this unprecedented time. Once your order has been posted it will be in the Royal Mail system and can not be retrieved from our end. We apologise for any inconvenience caused and thank you in advance for your patience at this time.
Skincare product risk & title
The Products will be at your risk from the time we commence delivery.
Skincare product ownership
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
We do hope that you will be pleased with your product purchased. However, if for some reason you would like to return any Product bought from us, from our website or from our clinic we will be happy to refund or exchange it provided that the Product together with its packaging is in fully re-saleable condition and has not been opened or tampered with in any way. Returns must be made within 14 days of delivery to you and in original, undamaged and unopened packaging. We will not refund postage and it is your responsibility to arrange and pay for the return of any Product. This does not affect your statutory rights.
All returns should be sent via Recorded Delivery, as we cannot be responsible for any items that are lost in transit. You must retain proof of postage and also proof of delivery signed for. We require 2 proofs.
To return a Product please send it back securely wrapped, in the original protective packaging along with a completed Returns Note stating the reason for your return to the following address:
The Laser Treatment Clinic
1 Harley Street,
London W1G 9QD
If your order arrives and the Products are not those you ordered, or the order is incomplete, or any Product is in a damaged condition when you receive it, please notify us immediately by email to: firstname.lastname@example.org
In the case of damaged goods please retain all packaging and damaged Products for our inspection. Please take and send us pictures of this damage. Subject to this information provided and to these Terms and Conditions we will within a reasonable time refund the price you paid for the returned Products together with the initial delivery charge. Please state clearly your dispatch details in all communications to us.
We will only make a refund to the original credit card or debit card account used by you to make the online purchase. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
We will not accept the return of Products which have been purchased from any outlet other than this online Site. Therefore, you will have to provide your order invoice number. The provisions of this clause do not affect your statutory rights.
Gift Vouchers can only be redeemed at The Laser Treatment Clinic and online (subject to website terms and conditions). They may be exchanged for treatments or products of a higher price than the face value of the card, on payment of the difference. Gift Vouchers are only valid and will only work with the specific code noted on the card. The purchase of Gift Vouchers online is excluded from any online offers.
Special offers do not apply to the purchase of Gift vouchers. Gift vouchers purchased online, in most cases are usually sent by Next Day Special Delivery (Monday – Friday & requires a signature). Gift vouchers purchased are valid for 12 months from the date of purchase. At expiry the value will be lost. Gift vouchers expire on the date marked on the gift voucher. Gift vouchers presented after their expiry date will be treated as void and are non-exchangeable and non-refundable.
If any product purchased with the gift voucher is lower in price than the gift voucher, no change will be given. If any product purchased with a gift voucher is subsequently exchanged for a product of a lower price or a refund, no change will be given. Gift Vouchers cannot be used to purchase Gift Vouchers. Gift vouchers should be protected treated as cash in terms of security. The Laser Treatment Clinic will not accept liability for lost, stolen or damaged gift vouchers. Gift vouchers cannot be replaced if lost, stolen or damaged. The Laser Treatment clinic reserve the right to refuse gift vouchers that appear to be tampered with in any way. The Gift voucher must be signed and dated by one of the Clinic Manager’s. If you have made a purchase with a Gift Voucher (in whole or in part) and you would like to return your purchase, please note that you will be refunded the amount paid by the Gift Voucher in the form of a voucher or gift voucher, minus the returns delivery charges. Gift vouchers cannot be returned or refunded, except in accordance with your legal rights.
The Laser Treatment Clinic reserves the right to amend the terms and conditions of gift vouchers at any time, without notice and to take appropriate action including cancellation if at its discretion, it deems such necessary action notify of the services withdrawal or in the event of circumstances beyond its control.
Gift Vouchers can only be issued by The Laser Treatment Clinic Limited. Registered office: 1 Harley Street, London W1G 9QD.
John Lewis – Zaheda Skincare
Zaheda Skincare will be launching its first pop-up shop in JOHN LEWIS – Westfield White City store this December 2019. The pop-up shop will run from 9th December until 22nd December with intermittent periods after this (dates to be announced).
We will be offering *BUY ONE GET ONE FREE on all ZAHEDA skincare products on purchases made in John Lewis White City store during this time. *The free product can be any product of your choice from the Zaheda Skincare range. The cheaper product is Free. *Only applies to one product of your purchase. *Available while stocks last.
And we will also be giving away a FREE GIFT of ULTIMATE YOUTH LIFT Eye Cream worth £28 on any purchase over £45 made in John Lewis Westfield White City store during this time. *Available while stocks last.
And we will also be offering FREE SKIN CARE CONSULTATIONS with our Harley Street Skin Experts in John Lewis Westfield White City store during this time. *Subject to availability. Any advanced skin concerns may be referred to a longer Free Consultation at The Laser Treatment Clinic 1 Harley Street London W1.
*Not in conjunction with any other offer. *Available while stocks last.
John Lewis – Complimentary Skin Care Experience
Zaheda Skincare have teamed up with John Lewis to offer 50 lucky John Lewis customers a Complimentary Skin Care Experience (normal value £300). This consist of 10 minute Skin Care Consultation and 20 minute skin rejuvenating facial or body peel. If you have been lucky enough to receive this Gift in your John Lewis Goody Bag, then give us a call and we will be happy to book you in. Appointments are booked at of peak hours only. 10am to 3pm Monday to Thursday at The Laser Treatment Clinic 1 Harley Street London W1. Call our direct mobile to book (07802 700258). If the line is busy then please leave your contact details and one of our Skin Specialist will return your call as soon as she can. Valid until 20.02.2020. Bring along your Complimentary Skin Care Experience card – as proof will be necessary before we can honour your Skin Care Experience.
Discount codes cannot be used in conjunction with any other special promotions.
Online Shop Offers
**FREE GIFT** ZAHEDA Ultimate Youth Lift eye cream (Worth £28)
On orders of any TWO ZAHEDA SKINCARE products online here. For a limited period only. Don’t Miss Out. Buy Now! While stocks last. T&C Apply. *Ultimate Youth Lift can not be replaced by any other product. *Body Exfoliation Gloves not included in this offer. *Available while stocks last.
Recommend a friend
The £50 Recommend a Friend Gift Voucher will be given to both yourself and your recommended friend (or family) once the friend or family member purchase a course of treatments at the Laser Treatment Clinic with the minimum value of £300.
The £50 Gift Voucher is only valid if completed, signed and dated by a Clinic Manager at the Laser Treatment Clinic.
The £50 Gift Voucher can be used towards a course of treatments or skin care products at The Laser Treatment Clinic.
The name of the recommended friend must be provided in full and must not be existing clients of the Laser Treatment Clinic. The recommendation must be made from a client of the Laser Treatment Clinic. If you are not yet a client, once you become a client this offer will also apply to you. The recommended friend must not already be a client of the clinic (past or present). We may ask for ID from the recommended friend to verify their personal details. You can recommend as many friends as you wish.
There are no cash alternatives to the £50 Voucher. £50 Voucher must be redeemed within a 1-year period from date of issue. The gift voucher must be used in a single transaction.
Laser Treatment Clinic has the right to cancel/end this promotion at any time. However, this does not de-validate vouchers given prior to the date of cancelation/end of promotion. The promotion is valid only for recommendations made from the 1st November 2013 and not if made before this date.
All general Gift Voucher terms and conditions of use (as above) also apply to the Recommend a Friend £50 Gift Voucher.
Competitions (including facebook & twitter)
The time of closing is stated on each individual prize draw or competition. No purchase necessary.
All prizes are subject to availability, and The Laser Treatment Clinic reserves the right to replace the prize with an alternative product or colour of equal or higher value if necessary at the promoters’ discretion.
Prize draws and competitions are open to residents of the UK, 18 years of age or over. The promotions are open to anyone with the exception of any employees (and their families) or related third parties who are directly connected with the administration of these online promotions.
Winner(s) will be selected at random after the closing time by an independent judge from all entries received. The judge’s decision is final and no correspondence will be entered into.
Winner(s) will be notified via a message (using the details provided) within 6 weeks of the closing date. Following such notification, the winner will be required to send the Promoter full details of their postal address to which the Prize will be delivered (if applicable). The winner should contact us via their Facebook profile so that we can verify they are the correct winner chosen from that particular competition.
If the Promoter cannot: (i) contact the winner (via the details provided at the date of entry) within a reasonable period of time (to be established at the Promoter’s sole discretion); or (ii) the winner does not return details of its postal address to the Promoter within 14 days of notification that they have won the Prize, the Promoter reserves the right to re-draw a winner of the Promotion and thereafter until a winner on these terms is found.
Please allow 28 days for delivery of the Prize. The Promoter accepts no responsibility for the Prizes, Giveaways or Samples being lost, damaged or delayed in the post.
By entering any of The Laser Treatment Clinic online prize draws and competitions you agree to having your name & details and photo published online or in a future issue of The Laser Treatment Clinic prize draws and competitions.
Unless otherwise stated, the promoter is; The Laser Treatment Clinic Ltd. The winners name will be available after the time of closing.
It is your responsibility to read the full ingredients and usage instructions which is available on our Website on each product page, for Prizes, Giveaways and Samples before using any product.
Where it is specifically mentioned on the competition post that it is open to UK, Europe and rest of the world: Postage for prizes and giveaway, deliveries outside of the UK will be charged at these rates; Ireland/Europe up to £25.00, Rest of the World up to £50.00. You will be notified first of the total cost and you must notify us within 14 days if this is agreeable to you. If it is not agreeable to you another winner will be chosen at random.
Our right to vary these terms & conditions
We have the right to revise and amend these Terms and Conditions from time to time, for example, to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
You will be subject to the policies and Terms and Conditions in force at the time that you have treatments or order products from us, unless any change to those policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to treatments and orders previously paid/placed by you), or if we notify you of the change to those policies or these Terms and Conditions before we charge you/send you the invoice (in which case we have the right to assume that you have accepted the change to the Terms and Conditions).
You agree that: –
It is your responsibility to provide accurate personal information (“Personal Data”) and to update your Personal Data as necessary to keep it accurate. You undertake that all the details you provide to us for the purpose of selling and delivering Products to you are correct and that the credit card or debit card that you propose to use is your own or that of a third party who has given you full permission and authority to use it and that you or such third party have sufficient funds to meet the costs of Products ordered. We will not store your credit card or debit card details anywhere in the Site;
It is your responsibility to maintain the confidentiality and security of your Personal Data especially your user name. You will not allow others to use your user name and you will notify us immediately of any unauthorised use of your user name. We shall not be responsible for any losses arising out of the unauthorised use of your user name and you agree to indemnify and hold us harmless, for any improper, unauthorised or illegal uses of the same.
We shall be entitled to withdraw from any purchase order made by you if the Product is inaccurately described on the Site or where obvious errors have been made;
Whilst we will utilise anti-virus protections, it is your obligation to ensure that any use you make of our Site is free of any virus, Trojan horse, worm or any other items of a destructive nature. You will not hold us responsible for any damages that result from you accessing the Site (including any software or systems you use to access the Site).
You will not attempt or permit or encourage others to attempt to copy or make use of any intellectual property appearing on our Site for any commercial use or in any manner which would constitute an infringement of our copyright.
The computer, internet access and system operated by you and your ability to use the same may affect your ability to purchase any Products from our Site. You acknowledge and agree that any system requirements necessary to preview, and /or view and/or purchase any Products from our Site are your responsibility.
Misuse of the site
We reserve the right to suspend or terminate your access to the Site or parts of it if in our sole discretion we believe you are in breach of any provision of this Agreement. If your access has been suspended or terminated you will not be permitted to re-register or to re-access the Site without our prior consent.
You will only use the Site for the purposes referred to in this Agreement and not access the Site or use information gathered from it to send unsolicited e-mails.
You agree to indemnify and hold harmless us, our directors, employees and consultants from and against any and all claims, losses, demands, causes of action and judgments (including solicitors’ or attorneys’ fees and court costs) arising from or concerning any breach by you of this Agreement and/or these Terms and Conditions for your use of the Site and you agree to reimburse us on demand for any losses, costs or expenses we incur as a result thereof.
You may not assign this Agreement.
We may assign our rights under this Agreement in whole or in part.
We may require you to change your user name or any other information which permits you access to purchase Products from the Site.
We have the right to withdraw any Product from the Site for any reason without notice to you and you agree that we will not be responsible for any loss, damage or cost as a result of such unavailability.
Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the product and/or treatment you purchased.
We will not be liable for errors or omissions on the Site nor for loss or damage suffered by you as a result of any unavailability of the Site or by any use by you or reliance placed on the Site or its contents including any damage caused to your computer or otherwise howsoever, or any direct, indirect or consequential loss or loss of data.
We shall not be liable to you for the failure of any equipment, data processing system or transmission link and will not be liable to you as a result of any down-time which may occur upon the Site.
The Site is provided “as is” and you acknowledge that despite our reasonable endeavours the Site may contain bugs, errors and other problems (including, but not by way of limitation) infection by viruses (despite anti-virus protections which may be incorporated) or anything else which may cause contamination or destruction of any sort that may cause system failures. Notwithstanding, we will use all reasonable endeavours to correct any errors and omissions as quickly as practicable after being notified via email. Our contact details are on our website.
We shall not be responsible to you for damages or otherwise in respect of any error made to any listing of or reference to Products.
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently the Site (or any part thereof) without notice to you and without any liability to you or to any third party.
We reserve the right to deactivate your account if it has not been active for a period of 12 months or more, and to remove it from the database if no communication has been received from you for a further 3 months after deactivation has occurred.
Links to third party websites on the Site are provided solely for your convenience. If you use these links, you leave the Site. We have not reviewed all of these third-party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to the Site, you do so entirely at your own risk.
You may not include a link to our Site, or display the contents of our Site, surrounded or framed or otherwise surrounded by content not originating from us without our consent. Any unauthorized framing of or linking to the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress and may result in the termination of this Agreement or other remedies as set out in this Agreement.
If you wish to link from any other website to this website, you must first obtain our prior written consent, which may subsequently be withdrawn by us at any time and for any reason. Your link must open in a new browser window or tab and link to the full version of the website. You are not permitted to use any linking method by which content on this website may be displaced on another website (a practice sometimes referred to as “in-line” linking). You may not to link from any other website to this website in any manner such that this website, or any page of it, is “framed”, by any third-party material. You may not use any meta tags or any other “hidden text” utilizing any Laser Treatment Clinic trademark or other intellectual property without the express written consent of The Laser Treatment Clinic Ltd. Any unauthorized use automatically terminates the permission to link granted by The Laser Treatment Clinic Ltd.
It is the responsibility of advertisers and sponsors on this Site to ensure that any content submitted by them for inclusion on the Site complies with applicable laws and regulations and we shall not be responsible for or liable to any extent for any error or inaccuracy which may appear in such content.
Intellectual property rights
Laser Treatment Clinic™ and logo, ZAHEDA®’ and logo, ZAHIDA‘®, Marine Skin Care’ and the ‘Wave’ symbol are all trademarks of The Laser Treatment Clinic Ltd.
All intellectual property content on the Site including, without limitation trademarks, button icons, logos, graphics and images is owned by us and is protected by International Copyright laws and your use of them is governed by this Agreement, certain end-user licence agreements, and applicable law.
You will infringe our rights if you copy or reproduce any part of the Site save for:
I. a temporary copy of any part of the Site which is automatically made or retained by your browser as you browse the Site; or
II. you printing out any pages from the Site as a record of any Products you have purchased from it; or
III. you printing out a copy of the Terms and Conditions which we would request you to do; or
IV. your own personal use provided that:
(a) no documents or related graphics on the Site are modified in any way;
(b) no graphics on the Site are used separately from the corresponding text; and
(c) the Company’s copyright and trade mark notices and this permission notice appear in all copies.
V. Other than for the above four exceptions you must not copy the intellectual property in question for any purpose.
For the purposes of this Clause “copy” and “copying” shall include non-literal copying as well as the copying of the structure and form of the Site and any elements within it.
In accordance with legislation governing the ownership of literary and artistic rights, or other similar rights, this Site and all the elements, brands, drawings, models, photographs, texts, illustrations, logos, sequences whether animated or not and with or without sound, graphics, etc., to be found in this site, together with their compilation, are the exclusive property of the Vendor, as it does not grant any license or any entitlement other than that of consulting the Site. Any use or reproduction, in whole or in part, of these elements is authorized exclusively for information purposes only for personal and private use, with any reproduction and any use of copies made for other purposes being expressly prohibited. Neither the Site (in whole or in part), nor its content or brands may be used, reproduced, duplicated, sold, resold, made accessible, modified or exploited in any other way, in whole or in part, for any purpose whatsoever, without prior, written authorization from the Vendor.
Any other use constitutes infringement.
The Laser Treatment Clinic Ltd maintains this website to provide general information, education and communication about its treatments and products.
The information on this web site should not be construed as specific medical advice or recommendation. The Laser Treatment Clinic Ltd do not guarantee that the information contained on this web site is accurate or complete and do not endorse opinions that may be presented on it. The information is subject to change from time to time without notice. The Laser Treatment Ltd is not responsible for any actions resulting from the use of this information either by professionals or other persons.
Information contained on this web site is not a substitute for a consultation and physical examination by a trained professional. Only discussion of your individual needs with one of our staff will determine the best method of treatment for you.
All information contained within The Laser Treatment Clinic Ltd web site is the copyrighted property of The Laser Treatment Clinic Ltd. Reproduction, redistribution or modification of the information for any purpose is prohibited without the express written permission of The Laser Treatment Clinic Ltd.
Although the Laser Treatment Clinic Ltd undertakes reasonable efforts to keep the information contained in its web pages accurate, The Laser Treatment Clinic Ltd does not warrant the accuracy completeness, timeliness, merchantability or fitness for a particular purpose of the information contained in this web site. In no event shall The Laser Treatment Clinic Ltd be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
The Laser Treatment Clinic Ltd will not be responsible for any information found on linked web sites or their associated links. The links are provided for the convenience of the reader and not as an endorsement of their contents.
The information provided by our clients is not independently verified by The Laser Treatment Clinic Ltd. The views expressed and materials presented represent the personal views of individual clients and do not represent the opinion of The Laser Treatment Clinic Ltd.
The Laser Treatment Clinic Ltd assumes no responsibility for the content of individual member web pages. The photographs and testimonials on this web site are not intended to represent the results that every client can expect. Due to many different factors results can vary greatly from client to client and as such results are individual and therefore cannot be guaranteed.
You understand and agree that your use of the Site is at your own sole risk. The Site is provided “as is” and without warranty by us, and, to the maximum extent allowed by applicable law, we expressly disclaim all warranties, express or implied including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and any warranty of non-infringement. We do not warrant, guarantee, or make any representations regarding the use or the results of the use of the Site with respect to performance, accuracy, reliability, security capability or otherwise. You will not hold us responsible for any damages that result from you accessing (including any software or systems you use to access) the website service or using the Site including, but not limited to, infection by virus, damage to any computer, software or systems or portable devices you use to access the same. No oral or written information or advice given by any person shall create a warranty or a representation from us.
We make no warranty that any particular device or software you use will be compatible with this Site. It is your sole responsibility to ensure that your system(s) will function correctly with this Site.
Under no circumstances shall we be liable for any unauthorised use of the Site or the Products.
Under no circumstances shall we be liable to you for any direct, indirect, consequential, incidental or special damages arising out of your use of or inability to use the Site, even if we have been advised of the possibility of such damages. To the extent that in a particular circumstance any disclaimer or limitation on damages or liability set out in this Agreement is prohibited by any law which is applicable, then, instead of the provisions hereof in such particular circumstance, we shall be entitled to the maximum disclaimers and/or limitations on damages and liability available at law or in equity by such applicable law and in no event shall such damages or liability exceed ten pounds (10).
You are solely responsible for any content (in whatever form) that you upload, publish, display, post on, or transmit to or share with other users on the Website (User Content) and we accept no responsibility in relation to the same.
You agree that we are under no obligation to pre-screen or control User Content that is made available on the Website and as such we do not guarantee the suitability, accuracy or quality of such content.
However, we may take such action as we deem appropriate to deal with the posting of unsuitable User Content, including suspending or cancelling your account, restricting your access to the Website, or commencing legal proceedings against you.
Ownership of your User Content, and any intellectual property and proprietary rights in your User Content remains with you. However, by uploading, publishing, displaying, posting or transmitting User Content on the Website, you hereby grant us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.
You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website.
You must not use the Website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use the Website for any purposes related to marketing without our express written consent.
You must not use the Website to copy, publish or send mass mailings or spam.
You must not use the Website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via the Website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.
You agree to indemnify us, our officers, employees or licensors in respect of any loss that we or they may suffer as a result, directly or indirectly, of any breach by you of any provision of this section titled Customer Testimonials.
Third party rights
This Agreement is only for the benefit of you and us and no other person can claim a benefit from this agreement by virtue of the Contracts (Rights of Third Parties) Act 1999 which Act shall not apply to this Agreement.
Law and legal notices
This Agreement and any other terms or documents referred to herein represent your entire agreement with us with respect to your use of this Site. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with the applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. English Law governs this Agreement and your use of the Site, and you expressly agree that the English courts shall have exclusive jurisdiction over any claim or dispute between us or relating in any way to your account or your use of this Site.
You acknowledge that we may change the terms of this Agreement by posting a new Agreement on the Site. You acknowledge that it is your responsibility to check the Site regularly to ascertain if changes have been made and your continued use of the Site after such a change will constitute your acceptance of the changes.
The Laser Treatment Clinic Limited is a company incorporated in England and Wales and whose Registered Office is 1 Harley Street, London W1G 9QD. Registered No 4027390.